How do I customize my own unique AntiOx box?

You can create your own AntiOx Box by adding the "Custom AntiOx Gift Box" product to your cart along with any other items on the site. We require that custom boxes be a minimum value of $70 at checkout to process. For any other customization or special inquiries feel free to contact us directly.

 What if I am too late to order for delivery for a specific occasion?

If you're ordering too late for a specific occasion, send a special AntiOx box announcement e-mail (from AntiOx in a Box) that informs the recipient that a deluxe AntiOx box or select AntiOx in a Box antioxidant rich products are coming from you and us.  When checking out, click on “Send Announcement” to have us send an e-mail (within a few hours) to the recipient.

 Do you offer discounts if I buy a large quantity of AntiOx boxes? Do you offer Event and Corporate discounts?

To discuss volume discounts, please e-mail us at info@antioxinabox.com or call us toll free at 1-866-242-5008.  Multi-recipient orders can be completed online so that ordering several AntiOx boxes and sending each individual AntiOx box to a different address and recipient is simple.  

 Where do you ship?

We ship to the fifty states of the United States and the ten provinces of Canada.

We do not ship to U.S. territories or any other countries at this time.

We do ship to P.O. Boxes and APO and FPO military addresses.

 Do you ship to P.O. Boxes?

Yes we do ship to P.O. Boxes. Orders are shipped to the appropriate Post Office and held for recipients to pick up.

 Do you ship to Hospitals?

Yes.  If we are shipping an AntiOx box to a hospital address, please keep in mind that hospital stays are shorter than you might imagine.  Even surgical patients may be released in a few days.  In addition, hospitals receive mail at a set time, usually once a day, and often not at all on weekends (hospital mailrooms are usually closed on weekends).  Therefore, if a Priority or even Express AntiOx box arrives after the hospital's daily delivery/pickup, the institution may not accept or deliver the AntiOx box that day.  An Express AntiOx box received on a Friday will most likely not be delivered until Monday. Using Express delivery will not get the AntiOx box to the patient any sooner if it arrives at the institution Friday-Sunday.  Please be sure that the recipient is likely to be in the hospital at least 4-5 days after you send us the order (we usually ship the same or next day).  Hospitals no longer forward mail to patients and if the patient is no longer at the hospital, often the AntiOx box will be returned to AntiOx in a Box.  If the AntiOx box comes back to us because the patient has left the hospital, we will contact you.  In almost all cases, we will take back the AntiOx box and forward it to the recipient/patient’s home, but we will charge you for redelivery to the recipient/patient’s home address.   We cannot refund shipping charges for packages received by the hospital receiving department but not delivered to patients before they go home.   See our Shipping page for more information.

 Can I get same day delivery?

Unfortunately not. Currently, the fastest shipping method available is overnight Next Business Day.

 If I place my order online, how will I know it's been received?

When you complete placing your order on our secure web site, a "Thank You" page will display. Within a few minutes after submitting your order, you'll receive an e-mail confirmation from AntiOx in a Box confirming that your order has been processed and that your credit card or other payment method has been processed.  Your confirmation will include your order Invoice Number and the total amount charged to your credit card.

 Can I track delivery of my order?

Yes, for shipping and delivery information, please log in to the account you created after you had purchased your order and go to the "My Account" page. From there, go the "View Order Status" page.

Do you publish a catalog I can receive by U.S. mail?

Yes! We do print a catalog. Please e-mail us at info@antioxinabox.com for a copy. Or view our catalog online here! However, the catalog is for informational purposes only and doesn't reflect the full product line and availability. Currently, the best way to order and view our entire line is through our website.

 Is it safe to use my credit card to place an order using your web site?

Yes, our web site uses a secure order and payment processing system which encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology.   Our website and our online transactions are secured by GlobeSSL, one of the world's largest digital certificate providers.  GlobeSSL's Identity Verification Services ensures the identity of business entities and/or individuals in online transactions. We do not share your credit card information with any third party not directly involved in processing, preparing, or shipping your order.  For more information, please see our Privacy Policy.

 I want to send AntiOx boxes or select AntiOx in a Box products to a large number of recipients.  Can I do this using your web site?

Yes, it's easy to order multiple AntiOx boxes or select AntiOx in a Box products or place a large corporate order using our web site.  For a volume discount, e-mail your request to info@antioxinabox.com or contact us toll-free at 1-866-242-5008.  Multi-recipient orders can be completed online so that ordering several AntiOx boxes or select AntiOx in a Box products and sending each individual AntiOx box or select AntiOx in a Box products to a different address and recipient is simple.

 What if I do not receive an order confirmation via e-mail?

You will receive an order confirmation message via e-mail shortly after we receive your order.  If you do not receive an e-mail message within three hours after placing your order, there could be a delay due to e-mail traffic.  If this happens, please feel free to contact us at info@antioxinabox.com to ensure that your order is being processed.

 Can I change the delivery address once my order has been submitted to AntiOx in a Box?

We will be happy to change the delivery address as long as your order has not been delivered or is not on its way to being delivered.  When making changes to the delivery address, please e-mail us at info@antioxinabox.com and include your order confirmation number, along with your daytime and evening telephone numbers.

 Can I change the date of my order's delivery and/or the contents of my order after it has been submitted to AntiOx in a Box?

If your order has not been delivered, or is not on its way to being delivered, we will be happy to change its intended delivery date and/or its contents.  To request a change to your order, please e-mail us at info@antioxinabox.com and include your order confirmation number, along with your daytime and evening telephone numbers.

 Can I send a gift message with an AntiOx box?

Yes, when placing your AntiOx box order, you can write a personalized greeting to your gift recipient at no additional charge. Just type your message in the "Gift Card Message" text box located on each AntiOx gift box page and your message will be printed on a gift card that accompanies each AntiOx box that we ship.

 What if I'm not satisfied with something?

Our AntiOx boxes and products are non-refundable and we do not offer exchanges at this time.  However, we will do everything we can to make sure you are a satisfied client.  You have our promise that we will always do what is reasonable.  If you have a question or comment, please e-mail us at info@antioxinabox.com or call us toll-free at 1-866-242-5008.

 What shipping options do I have?

Currently, we ship in the U.S. through UPS and USPS. For shipments to Canada we ship by UPS. Shipping rates vary by the size of your order. You will be given the choice and cost of all shipping methods while you are shopping on the AntiOx in a Box web site and before you check out. For special shipping arrangements please email us at info@antioxinabox.com 

 What forms of payment do you accept?

To order from AntiOx in a Box, you must use a valid credit card or checkout with PayPal  We accept Visa, MasterCard, Discover, and American Express.  Your credit card will be charged at the time your order is shipped.  Our website and our online transactions are secured by GeoTrust, one of the world's largest digital certificate providers.  GeoTrust's Identity Verification Services ensures the identity of business entities and/or individuals in online transactions.  VeriSign, is the dominant certificate authority on the Internet and is the parent company of GeoTrust.

 Where are your Event and Corporate headquarters located?

Toronto, Ontario, Canada

 Quick Contact Information:

E-mail us:

info@antioxinabox.com

Call us:

1-866-242-5008